FAQ – questions about genetics and related
ORDERING & SHIPPING
YOUR TEST REPORT
You will have access to your personal DNA report online, through your personal and secure login area, where you can chose to read, download, or print the report. The report will stay online for 120 days (to abide by EU Data protection law), but we will notify you 14 days prior to your report being removed.
Note: after the report is deleted from our servers, you will not be able to recover the report.
PRIVACY AND SECURITY
We encourage you to download the report immediately after we send you a personal link to your report.